There is currently no extended warranty available for the RED ONE.

Any non-original buyer may send the camera into an Authorized RED Service Center for evaluation ($500 fee) and RED will provide a quotation for Re-Certification. The cost of the Re-Certification will be a function of any repairs or costs incurred and will provide the customer a 90 day warranty.

The RED ONE warranty is non-transferable. The warranty is valid only for the original buyer of the camera.

The RED ONE warranty is one year and covers both parts and labor for that period.

The RED ONE draws 75 watts of power and consumes a RED Brick battery (140 Wh.) in approximately 2 hours, this in either standby or recording mode.

The sensor is actually sealed and protected by an optical Low Pass Filter (OLPF) which can be cleaned using a traditional DSLR sensor cleaning kit.

Beyond the obvious advantage of cost savings with the elimination of film and processing, both consumable products, it is the benefit of being able to watch dailies immediately, in real time, that make shooting digital such a superior experience. In adding the extraordinarily high quality of 4K capture and at such an affordable price, RED has tipped the scales for the industry.

4K digital cinema files can be film recorded and prints made to be projected using a traditional film projector or the files can be loaded onto a digital recorder and projected using a 4K video projector. RED has announced a new 4K delivery system to be shown for the first time at NAB '08. The 4K proxies can also be viewed as 2K Quicktimes on a high resolution computer monitor.

Most 35 mm film outs that have gone through a scanning process have been scanned at 2K, or one quarter the resolution of 4K. Only extremely high content VFX work is generally scanned as high as 4K. Viewers that see RED footage for the first time either describe the quality as 65 mm film or "grainless 35". More pragmatically, it is the elimination of the cost of film and processing that make the RED ONE so economically attractive, in addition to its extraordinary quality.

4K refers to the horizontal measurement of the RED ONE sensor as being over 4000 pixels wide at 4520 x 2540. At 4K 2:1 the RED ONE captures a frame 4096 x 2048, at 4K 16:9, the frame is 4096 x 2304 pixels. This area would cover 4 separate HD frames at 1920 x 1080 each.

RED does not record video, which is defined as an RGB signal. Think of the RED ONE as a RAW recording DSLR that shoots as high as 120 fps at 2K (30 fps at 4K). The RED ONE can, however, output converted RGB video to its EVF, LCD, HD SDI and HDMI monitor outputs.

HD cams come in many flavors, recording anywhere from 720P resolution to as high as 1080P, using anything from a standard definition sensor with interpolation to a true 1920 x 1080 pixel sensor. In the very highest quality HD cams, the RGB signal is not subsampled, offering the best HD quality at 4:4:4 (HDCAM SR). Typically, the chroma is subsampled at 4:2:2 RGB (DVCPRO HD) and 4:2:0 (HDV). Effectively, where HD leaves off, the RED One begins, offering 2K, 3K and 4K recording options. RED uses a sensor measured at 4520 x 2540 pixels, more than 4 times the number of pixels of the very best HD cam and records the signal as a RAW input, similar to a DSLR, with no color subsampling. All information travels in a single channel, as opposed to three separate RGB channels. Where a video camera requires the setting of white balance, color and gain before recording, these are all adjustments that can be made to a RAW recording after the fact, thus making the process of capture all the easier. The greatest benefit to the cinematographer is the fact that the sensor on a RED One is Super 35 sized at 24.4mm x ...

The RED One records a RAW signal off of the sensor so the color saturation can be removed in post production. The RED One offers the ability to remove color in-camera in the recording metadata, so that when it is brought into post, the image is in black and white. It is important to note that the REDCODE signal in the camera is RAW and untouched by color or gain adjustment in camera.

Don't laugh, it gets asked. The RED ONE is a Digital Cinema camera recording digital information to a recording media, either hard drive or flash based drive. There is a provision via the CF Module (a highly recommended recording solution) to record directly to Compact Flash internally in the camera with no external drive required. Each 8GB card records the equivalent of a 400' film reel, approximately 4-5 minutes, depending on compression settings.

The tripod screw threads of the camera are 1/4-20 and 3/8-16 X2, while the Base Plate, Top mounts and Side handles attach with 1/4-20 hex screws.

Pin-out information is included in the operation manual of the RED ONE. A copy can be requested through our customer service department at rep@red.com.

RED will provide CAD drawings on request on an individual basis, based on authorization from our design department.

The RED One body only is roughly the size of a bread box, 12.02" tip to tip, 6.34" tall and 5.20" wide.

The weight of a RED ONE body is 10lbs. The standard 18-50 RED lens is an additional 2.5 lbs. Fully configured with battery pack, viewfinder, media recorder, matte box, rail system, et al, the RED ONE package can weigh as much as 30 lbs.

The RED One body is cast aluminum. No plastic is used in the manufacture of a RED One.

All design and engineering for the RED ONE is located in Southern California, with manufacture and assembly currently in Singapore.

The founder of RED is Jim Jannard, founder and past owner of Oakley, a multi-billion dollar sunglass and apparel manufacturer. It was Jim's passion for imaging technology and a search for his ultimate camera that led to him starting a company to build the camera that he couldn't buy. It was Jim's plan to challenge the normal conventions of planned obsolescence in today's technology. RED was created by the perfect storm of Passion, Resources and Technological Advance.

There are only a handful of cameras in this rarified fraternity, most of which cost 5-20 times the cost of a RED One, and many of which can only be rented and not purchased. The list of Digital Cinema cameras is a short one and offered by Panavision, Dalsa, Arri, SI and Sony, all of which are 6 figure products. Some rent per week for the amount of a RED One body purchase.

RED will contact you by email when a back ordered item is ready for shipment and final payment. You may keep up to date on all back ordered items by following our schedule at: http://www.reduser.net/forum/showthread.php?t=7464

The RED community is growing with every day and one's best opportunity is to contact an owner in your area. The RED phenomenon is a true village and there isn't a single RED user that wouldn't love to show off his acquisition and share his experience. The best way to meet fellow RED owners is through Reduser.net, the virtual RED community. In addition, RED attends the annual NAB show in Las Vegas and IBC in Amsterdam, as well as touring with Apple for international roadshow events.

If you are a resident of Southern California or are here on business or pleasure, stop into our facility in Lake Forest, where we have set up the RED Store. In the RED Store, you are able to touch and try the RED ONE and its accessories, in addition to purchasing all available, non-backordered components. And don't leave without getting a world famous RED T-Shirt!

Upon ordering on the RED.com website, the customer will be contacted by a BOMB SQUAD representative within 1-2 business days, inquiring if they have any need for assistance compiling a package. Product guidance will be provided and a proforma invoice will be sent with shipping charges and balance due for the total order. Once payment is received and posted at RED, RED will ship the package within 3-5 business days.

All RED One purchases are done online at www.red.com. As At this time, RED has fulfilled all backorders, so your camera will be shipped immediately and will require a 10% deposit with order. Simply click the Store link at the top of the front page and fill your cart! Deposits can be made with a credit card or by bank wire. All deposits are 100% refundable.

At RED, we flip that to ask, "why is everyone else so expensive?" The RED philosophy is a "guerilla" attack by a small, highly elite group of visionaries, designers and engineers, driven by a passion for the technology, and a desire to change an industry by challenging all of its conventions. The sales model is factory direct, eliminating the middle man and the marketing is advertising free, depending on the greatest marketing tool of all, word of mouth. By creating a camera that transcends conventional demographics, the volume of production is magnitudes greater than its competition, thereby further reducing its cost.

The RED One body retails for $17,500.

No mystery, no hidden message, RED is simply the color that represents strength, power and passion, in addition to being chosen as a favorite color by a high percentage of the population. When researching the color Red, one learns that Red "grabs attention", gets people to "take action" and suggests "speed combined with confidence and perhaps even a dash of danger", all apropos for the RED ideology.