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RED Digital Cinema offers a wide variety of services through their worldwide RED locations and authorized affiliates. Select a region to see what services are available.
Our new world-class manufacturing facility located in Orange County is a strong affirmation to all RED customers – present and future – of the stability, commitment and long range purpose of RED.
Contact RED using the form located here.
Contact Service Department Only: rma@red.com
Phone: 949-206-7900
Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
Sales and Support Hours: Monday-Friday, 6:00 AM – 7:00 PM PST
34 Parker
Official RED owned & operated location.
Sim Digital is a production service company specializing in RED ONE camera productions. Sim Digital is the most experienced provider of comprehensive digital production workflow solutions from shoot to post in all of Canada. Sim has provided RED equipment services for productions all over the world.
Contact Email: simvideo@red.com
Phone:
416-979-9958
Fax:
416-979-7770
Hours: Monday – Friday, 9:00 AM – 6:00 PM
1 Atlantic Ave, Suite 110 
Offhollywood is a leader in support and service for RED Digital Cinema cameras on the East Coast. Their DITs have supported RED productions shooting RAW 4K in over ten countries with award-winning cinematographers including ten ASC members. Offhollywood is the first East Coast company to offer EPIC cameras and support.
Contact Email: offhollywood@red.com
Phone:
212-260-8400
Fax:
212-260-2437
Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
580 Broadway Suite 400
The RED Store located at RED Studios Hollywood offers customers the opportunity to learn and interact with RED cameras and accessories. Workstations demonstrating RED workflow are also available to view in the onsite store.
Contact RED using the form located here.
Contact Service Department Only: rma@red.com
Phone:
323-463-0808
Fax:
323-993-5550
Hours: Monday – Friday, 9:00 AM – 5:00 PM PST
846 North Cahuenga Boulevard
Official RED owned & operated location.
Gecko-Cam’s technicians have 30 years of experience and specialize in servicing RED ONE cameras and RED LCDs. Gecko-Cam brings this knowledge together with a new definition of service in the shortest possible turnaround time in Germany. Gecko-Cam’s technicians work with the latest high-tech equipment to match the no-compromise standards for RED product support and repair service.
Contact Email: gecko-cam@red.com
Phone:
49-89-45218100
Fax:
49-89-45218199
Hours: Monday – Friday, 9:00 AM – 6:00 PM
Brunhamstrasse 21 Geb. 221 
RED is committed to offering customers with better and faster global support options for RED products, especially where there is a vast geographic distance to existing RED service centers. RED Europe Ltd. was established to offer customers direct local access to the same RED product sales, service and support options in Europe.
Contact Email: redeurope@red.com
Phone:
+44(0)1753 785454
Fax:
+44(0)1753 785453
Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT
Pinewood Studios
Official RED owned & operated location.
RED Square is a specialty repair establishment experienced in RED Digital Cinema equipment services and support. RED Square’s technicians are RED trained professionals and provide customers with the highest levels of RED ONE camera and RED LCD repair service and support in Russia.
Contact Email: redsquare@red.com
Phone: +7-499-143-4709
Hours: Monday – Friday, 9:00 AM – 6:00 PM
Ulitsa Pyr'eva 5/12
RED Digital Germany is our first outpost in continental Europe. Based in Berlin, RED Digital Germany will sell RED cameras and equipment directly, run product- and workflow demonstrations, Reducations and offer repair services and technical support. From its location in Berlin RED Digital Germany looks after Germany, Austria and Switzerland.
Contact Email: redgermany@red.com
Phone:
+49 30 - 3464617 50
Fax:
+49 30 - 3464617 60
RED Digital Germany GmbH
Official RED owned & operated location.
FeelSystems Company is specialized in sales of cine equipment in Russia and CIS. The company offers full range of on-stage services: from rental to sale of RED cameras, lenses, recording, playback, monitoring, capturing and encoding systems as well as technical support and project supervision.
Contact Email: red@feelsystems.ru
Phone: +7-495-974-99-64
Hours: Monday – Friday, 10:00 AM – 7:00 PM
pereulok Milyutinskiy, 8
COMING SOON
Contact Email: redindia@red.com
Phone: +91 9920925209
301 Vastu Prestige
Official RED owned & operated location.
For Over 50 years, Salon Films has been one of Asia’s most respected multimedia entertainment companies, successfully servicing over hundreds of film and TV productions, with diverse capacities. Salon Films also provides extensive Technical Equipment Rental, Sales & Service Support to professional filmmakers across Asia. As a recent development, Salon Films has established a state-of-the-art dedicated servicing center for RED ONE in Hong Kong.
Contact Email: redcsc@salonmedia.com
Phone:
+852 2764 3123
Fax:
(852) 2764-3149
Opening Hours:
Monday to Friday: 9:00a.m. – 6:00p.m.
Saturday: 9:00a.m. – 1:00p.m.
Closed on Sunday and Public Holiday
Shop 4, Ground Floor, Freder Centre
For Over 50 years, Salon Films has been one of Asia’s most respected multimedia entertainment companies, successfully servicing over hundreds of film and TV productions, with diverse capacities. Salon Films also provides extensive Technical Equipment Rental, Sales & Service Support to professional filmmakers across Asia. As a recent development, Salon Films has established a state-of-the-art dedicated servicing center for RED ONE in Beijing.
Email: redcsc@salonmedia.com
Phone: 010 8204-3088 x 802
Monday to Friday: 9:00a.m. – 6:00p.m.
Saturday: 9:00a.m. – 1:00p.m.
Closed on Sunday and Public Holiday
77 Mid Beisanhuan Road
Seika Digital Image Corp has been a close partner with RED Digital Cinema since the beginning and entered into an authorized seller agreement in 2010, which made Seika Corporation the first authorized reseller for the company. This collaboration has allowed RED Digital Cinema to both grow sales and provide enhanced local support for customers in Japan.
Contact Email: redjapan@red.com
Phone:
+81-3-6206-1658
Fax:
+81-3-6206-1659
Hours: Monday – Friday, 9:30 AM – 5:30 PM
Bosch Bldg AKASAKA, 2-13-1 Nagatacho, Chiyoda-ku
23 Magic is the retail and SI branch of Film Magic Group. With 30 years of experience, the Group is committed to offering the best solutions on digital cinema, and workflow from production and post-production, serving major TV Commercials, Movies and Large-Venue multi-media projects across 70 countries. 23 Magic’s RED image lab in Hong Kong offers unique, hands-on experience in discovering RED products and tools.
email: info@23magic.com.hk
Phone:
+852 2571-5487
Fax:
+852 2512-2430
Monday – Friday 10:00a.m – 05:00p.m,
Saturday 10:00a.m – 1:00p.m
Closed on Sunday and Public Holidays
Shop 70, Victoria Centre
Our team has been working in the Chinese TVC market for a decade, and been distributing and supporting RED cameras in China for almost 5 years. We provide professional RED support localized for China and have many RED production and workflow resources we’re looking forward to sharing with you.
email: red@hongkingdigital.com
Phone:
+86 021-61242078
Fax:
+86 021-61242079
Monday – Friday 09:30 – 16:30
Closed on Saturday, Sunday and Public Holidays
Floor 1, No 29
Cheers Digital Technology Co Ltd is one of the largest Apple Authorized Service Partners in China with 14-years of operation. Cheers Digital provides customized end to end integrated solutions for the Post Production IT infrastructure and training. Through our partnership with RED we’ve been supporting RED products since 2009, and are proud to be the first RED Authorized Integrator.
email: red@cheersdigi.com
Phone:
+86 021-51115660
Fax:
+86 021-51115661
Monday – Saturday 9:00-18:00
Closed on Sunday and Public Holidays
4th-5th Floor, Building C
Shanghai RuiSign Digital Technology Co., Ltd. engages in film industry and film system integration solutions, post-production certification, and training. Our core business includes RED products, training and service. We offer a complete set of related solutions and are general agent for Scratch; agent for Apple and other film products; 4K/Stereo 3D feature film solutions, movie theater sound field design; filmmaking software and hardware construction. We aim at providing suitable filmmaking solutions and service for our customers, not just sell products
email: red@ruisign.com
Phone:
+86 021-61313469
Fax:
+86 021-61313470
Monday – Friday 09:00 – 18:00
Closed on Saturday, Sunday and Public Holidays
Unit 220, 2/F, Building No.2, Chong Yap Sands Valley Creative Park
Samy’s Film and Digital Beijing is a subsidiary of Samy’s Camera Hollywood in the USA. In business for nearly forty years, big studios and Hollywood movies all rely on Samy’s for their Motion Picture, Broadcast and photographic needs. Involved with Red since the launch of the Red One, Samy’s was present all along in the development of Digital Cinema. Samy’s Film and Digital Beijing is here to help you with your Red solutions. We’ve been providing equipment and consultation to major Hollywood movies and television networks for four decades. Let Samy’s Film and Digital bring our expertise and resources to your productions right here in China.
email: red@samysdv.com
Phone: +86 010-64346860
Monday – Friday 09:00 – 18:00
Closed on Saturday, Sunday and Public Holidays
No. 18 Jiuxianqiao Middle Road Room 310
Shanghai RuiSign Digital Technology Co., Ltd. engages in film industry and film system integration solutions, post-production certification, and training. Our core business includes RED products, training and service. We offer a complete set of related solutions and are general agent for Scratch; agent for Apple and other film products; 4K/Stereo 3D feature film solutions, movie theater sound field design; filmmaking software and hardware construction. We aim at providing suitable filmmaking solutions and service for our customers, not just sell products
email: red@ruisign.com
Phone:
+86 010-65919720
Fax:
+86 010-65919720
Monday – Friday 09:00 – 18:00
Closed on Saturday, Sunday and Public Holidays
Unit 5090, 5/F, Building C, Chao Wai SOHO, No.6 B, Chaowai Street
DVInside is the leading source for sales, support and service in digital format capture to the Korean cinema, broadcast and commercial industries. Having worked alongside Korea’s top entertainment companies and having serviced and supported hundreds of feature films, commercials and music videos, DVInside is the place for extensive technical expertise. DVInside also provides specialized equipment rental, sales and support to professional filmmakers and production companies in Korea and abroad. And as a RED reseller, we are extremely proud and excited to now fully support, service and showcase RED products in our showroom and service center in Seoul.
email: red@dvinside.com
Phone:
+82 70 8659 2283
Fax:
+82 2 545 2283
Monday to Friday: 9am – 7pm
Saturday: 10am – 6pm
Closed Sundays and Public Holidays
1F 562-20 Shinsa-Dong