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Worldwide Locations
& Services

RED Digital Cinema offers a wide variety of services through their worldwide RED locations and authorized affiliates. Select a region to see what services are available.

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RED HEADQUARTERS

Our new world-class manufacturing facility located in Orange County is a strong affirmation to all RED customers – present and future – of the stability, commitment and long range purpose of RED.

Contact RED using the form located here.
Contact Service Department Only: rma@red.com

Phone: 949-206-7900

Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
Sales and Support Hours: Monday-Friday, 6:00 AM – 7:00 PM PST

Map-icon 34 Parker
Irvine, CA 92618

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
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RED STUDIOS HOLLYWOOD

RED Studios Hollywood is a full-service studio with sound stages, support services, grip and electric, production office space, and restaurant. The RED Store located at RED Studios Hollywood offers customers the opportunity to learn and interact with RED cameras, accessories, and workflow.

Main Line: (323) 463-0808
Stage/Production Office Rental: (323) 993-5383
RED Store: (323) 993-5681 or rshstore@red.com

RED service department ONLY: (949) 206-7900 or rma@red.com

Phone: 323-463-0808
Fax: 323-993-5550

RSH Store Hours:
Monday – Friday, 9:00 AM – 5:00 PM PST
Saturday, 10:00 AM – 3:00 PM PST

Map-icon 846 North Cahuenga Boulevard
Los Angeles, CA 90038-3704

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
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Sim Digital

Sim Digital is a production service company specializing in RED ONE camera productions. Sim Digital is the most experienced provider of comprehensive digital production workflow solutions from shoot to post in all of Canada. Sim has provided RED equipment services for productions all over the world.

Contact Email: simvideo@red.com

Phone: 416-979-9958
Fax: 416-979-7770

Hours: Monday – Friday, 9:00 AM – 6:00 PM

Map-icon 1 Atlantic Ave, Suite 110
Toronto, ON M6K 3E7
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
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OFFHOLLYWOOD

Offhollywood is a leader in support and service for RED Digital Cinema cameras on the East Coast. Their DITs have supported RED productions shooting RAW 4K in over ten countries with award-winning cinematographers including ten ASC members. Offhollywood is the first East Coast company to offer EPIC cameras and support.

Contact Email: offhollywood@red.com

Phone: 212-260-8400
Fax: 718-389-8300

Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

Map-icon 60 Freeman Street
Brooklyn, NY 11222
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
Service_centers_primary_red_nyc_locationimage

RED New York

RED New York is located in the heart of SoHo, offering customers the opportunity to learn and interact with RED cameras and accessories. Workstations demonstrating RED workflow are also available to view in the store.

Contact the RED New York Store: nycstore@red.com
Contact Service Department Only: rma@red.com

Phone: 646-455-0873

Hours: Monday – Friday, 10:00 AM – 6:00 PM EST

Map-icon 125 Grand Street
New York, NY 10013

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
Service_centers_primary_pinewoodstudios

RED Europe Limited

RED is committed to offering customers with better and faster global support options for RED products, especially where there is a vast geographic distance to existing RED service centers. RED Europe Ltd. was established to offer customers direct local access to the same RED product sales, service and support options in Europe.

Contact Email: redeurope@red.com

Phone: +44(0)1753 785454
Fax: +44(0)1753 785453

Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT

Map-icon Pinewood Studios
Iver Heath
Bucks, England SL0 0NH

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
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RED Digital Germany

RED Digital Germany is our first outpost in continental Europe. Based in Berlin, RED Digital Germany sells RED cameras and equipment directly, runs product and workflow demonstrations, hosts REDucation and offers repair services and technical support. From its location in Berlin, RED Digital Germany looks after Germany, Austria and Switzerland.

Contact Email: redgermany@red.com

Phone: +49 30 - 3464617 50
Fax: +49 30 - 3464617 60

Hours: Monday – Friday, 9:00 AM – 6:00 PM CET

Map-icon RED Digital Germany GmbH
Oberlandstraße 26 – 35
Berlin, Germany D-12099

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
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FeelSystems Company

FeelSystems Company is specialized in sales of cine equipment in Russia and CIS. The company offers full range of on-stage services: from rental to sale of RED cameras, lenses, recording, playback, monitoring, capturing and encoding systems as well as technical support and project supervision.

Contact Email: red@feelsystems.ru

Phone: +7-495-215-13-83

Hours: Monday – Friday, 10:00 AM – 9:00 PM

Map-icon Pereulok Milyutinskiy, 8
Moscow, Russia 101000
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
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RED Digital China

RED Digital China services China as well as Hong Kong, Taiwan, and Macau. Based in Shanghai, RED Digital China coordinates sales of RED cameras and equipment, runs product and workflow demonstrations, hosts REDucation, and offers sales and technical support.

Contact Email: china@red.com

Phone: +86 400 080 6662

Hours: Monday – Friday, 9:00 AM – 5:00 PM

Map-icon Shanghai Film Plaza
No 595 N Cao Xi Rd, Bldg B / Rm 1504
Shanghai, China 200030

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
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RED Digital Japan

Seika Digital Image Corp has been a close partner with RED Digital Cinema since the beginning and entered into an authorized seller agreement in 2010, which made Seika Corporation the first authorized reseller for the company. This collaboration has allowed RED Digital Cinema to both grow sales and provide enhanced local support for customers in Japan.

Contact Email: redjapan@red.com

Phone: +81-3-6206-1658
Fax: +81-3-6206-1659

Hours: Monday – Friday, 9:30 AM – 5:30 PM

Map-icon Bosch Bldg AKASAKA, 2-13-1 Nagatacho, Chiyoda-ku
Tokyo, Japan 100-0014
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
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RED Digital India

RED Digital India is our first outpost in continental Asia. Based in Mumbai, RED Digital India sells RED cameras and equipment directly, runs product and workflow demonstrations, hosts REDucation, and offers repair services and technical support.

Contact Email: redindia@red.com

Phone: +91 22 6739 0000

Hours: Monday – Friday, 10 AM – 6 PM

Map-icon 301 Vastu Prestige
Link Road, Andheri (West)
Mumbai, India 400 053

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
Service_centers_primary_salon

Salon Films H.K. Ltd.

For Over 50 years, Salon Films has been one of Asia’s most respected multimedia entertainment companies, successfully servicing over hundreds of film and TV productions, with diverse capacities. Salon Films also provides extensive Technical Equipment Rental, Sales & Service Support to professional filmmakers across Asia. As a recent development, Salon Films has established a state-of-the-art dedicated servicing center for RED ONE in Hong Kong.

Contact Email: redcsc@salonmedia.com

Phone: +852 2764 3123
Fax: (852) 2764-3149

Hours: Monday – Friday, 9:00 AM – 6:00 PM
Saturday, 9:00 AM – 1:00 PM

Map-icon Shop 4, Ground Floor, Freder Centre
62 Sung Wong Toi Road
Hong Kong, China
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)
Service_centers_primary_dvinside

DVInside

DVInside is the leading source for sales, support and service in digital format capture to the Korean cinema, broadcast and commercial industries. Having worked alongside Korea’s top entertainment companies and having serviced and supported hundreds of feature films, commercials and music videos, DVInside is the place for extensive technical expertise. DVInside also provides specialized equipment rental, sales and support to professional filmmakers and production companies in Korea and abroad. And as a RED reseller, we are extremely proud and excited to now fully support, service and showcase RED products in our showroom and service center in Seoul.

email: red@dvinside.com

Phone: +82 70 8659 2283
Fax: +82 2 545 2283

Hours: Monday – Friday, 9 AM – 7 PM
Saturday, 10 AM – 6 PM

Map-icon 1F 562-20 Shinsa-Dong
Gangnam-Gu
Seoul, Korea 135-890
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • EPIC Repair Services
  • Drop-off for Upgrade Services
  • Studio Services (stages, lighting, etc.)