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Worldwide Locations
& Services

RED Digital Cinema offers a wide variety of services through their worldwide RED locations and authorized affiliates. Select a region to see what services are available.

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RED HEADQUARTERS

Our new world-class manufacturing facility located in Orange County is a strong affirmation to all RED customers – present and future – of the stability, commitment and long range purpose of RED.

Contact RED using the form located here.
Contact Service Department Only: rma@red.com

Phone: 949-206-7900

Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
Sales and Support Hours: Monday-Friday, 6:00 AM – 7:00 PM PST

Map-icon 34 Parker
Irvine, CA 92618

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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RED STUDIOS HOLLYWOOD

RED Studios Hollywood is a full-service studio with sound stages, support services, grip and electric, production office space, and restaurant. The RED Store located at RED Studios Hollywood offers customers the opportunity to learn and interact with RED cameras, accessories, and workflow.

Main Line: (323) 463-0808
Stage/Production Office Rental: (323) 993-5383
RED Store: (323) 993-5681 or rshstore@red.com

RED service department ONLY: (949) 206-7900 or rma@red.com

Phone: 323-463-0808
Fax: 323-993-5550

RSH Store Hours:
Monday – Friday, 9:00 AM – 5:00 PM PST
Saturday, 10:00 AM – 3:00 PM PST

Map-icon 846 North Cahuenga Boulevard
Los Angeles, CA 90038-3704

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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Sim Digital

Sim Digital is a production service company specializing in RED ONE camera productions. Sim Digital is the most experienced provider of comprehensive digital production workflow solutions from shoot to post in all of Canada. Sim has provided RED equipment services for productions all over the world.

Contact Email: simvideo@red.com

Phone: 416-979-9958
Fax: 416-979-7770

Hours: Monday – Friday, 9:00 AM – 6:00 PM

Map-icon 1 Atlantic Ave, Suite 110
Toronto, ON M6K 3E7
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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OFFHOLLYWOOD

Offhollywood is a leader in support and service for RED Digital Cinema cameras on the East Coast. Their DITs have supported RED productions shooting RAW 4K in over ten countries with award-winning cinematographers including ten ASC members. Offhollywood is the first East Coast company to offer EPIC cameras and support.

Contact Email: offhollywood@red.com

Phone: 212-260-8400
Fax: 212-260-2437

Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

Map-icon 580 Broadway Suite 400
New York, NY 10012
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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RED New York

RED New York is located in the heart of SoHo, offering customers the opportunity to learn and interact with RED cameras and accessories. Workstations demonstrating RED workflow are also available to view in the store.

Contact the RED New York Store: nycstore@red.com
Contact Service Department Only: rma@red.com

Phone: 646-455-0873

Hours: Monday – Friday, 10:00 AM – 6:00 PM EST

Map-icon 125 Grand Street
New York, NY 10013

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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RED Europe Limited

RED is committed to offering customers with better and faster global support options for RED products, especially where there is a vast geographic distance to existing RED service centers. RED Europe Ltd. was established to offer customers direct local access to the same RED product sales, service and support options in Europe.

Contact Email: redeurope@red.com

Phone: +44(0)1753 785454
Fax: +44(0)1753 785453

Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT

Map-icon Pinewood Studios
Iver Heath
Bucks, England SL0 0NH

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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RED Digital Germany

RED Digital Germany is our first outpost in continental Europe. Based in Berlin, RED Digital Germany sells RED cameras and equipment directly, runs product and workflow demonstrations, hosts REDucation and offers repair services and technical support. From its location in Berlin, RED Digital Germany looks after Germany, Austria and Switzerland.

Contact Email: redgermany@red.com

Phone: +49 30 - 3464617 50
Fax: +49 30 - 3464617 60

Hours: Monday – Friday, 9:00 AM – 6:00 PM CET

Map-icon RED Digital Germany GmbH
Oberlandstraße 26 – 35
Berlin, Germany D-12099

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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FeelSystems Company

FeelSystems Company is specialized in sales of cine equipment in Russia and CIS. The company offers full range of on-stage services: from rental to sale of RED cameras, lenses, recording, playback, monitoring, capturing and encoding systems as well as technical support and project supervision.

Contact Email: red@feelsystems.ru

Phone: +7-495-215-13-83

Hours: Monday – Friday, 10:00 AM – 9:00 PM

Map-icon Pereulok Milyutinskiy, 8
Moscow, Russia 101000
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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Beijing Jinggang Salon Digital Video Films Ltd

For Over 50 years, Salon Films has been one of Asia’s most respected multimedia entertainment companies, successfully servicing over hundreds of film and TV productions, with diverse capacities. Salon Films also provides extensive Technical Equipment Rental, Sales & Service Support to professional filmmakers across Asia. As a recent development, Salon Films has established a state-of-the-art dedicated servicing center for RED ONE in Beijing.

Email: redcsc@salonmedia.com

Phone: 010 8204-3088 x 802

Hours: Monday – Friday, 9:00 AM – 6:00 PM
Saturday, 9:00 AM – 1:00 PM

Map-icon 77 Mid Beisanhuan Road
Beijing, China 100088
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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RED Digital Japan

Seika Digital Image Corp has been a close partner with RED Digital Cinema since the beginning and entered into an authorized seller agreement in 2010, which made Seika Corporation the first authorized reseller for the company. This collaboration has allowed RED Digital Cinema to both grow sales and provide enhanced local support for customers in Japan.

Contact Email: redjapan@red.com

Phone: +81-3-6206-1658
Fax: +81-3-6206-1659

Hours: Monday – Friday, 9:30 AM – 5:30 PM

Map-icon Bosch Bldg AKASAKA, 2-13-1 Nagatacho, Chiyoda-ku
Tokyo, Japan 100-0014
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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RED Digital India

RED Digital India is our first outpost in continental Asia. Based in Mumbai, RED Digital India sells RED cameras and equipment directly, runs product and workflow demonstrations, hosts REDucation, and offers repair services and technical support.

Contact Email: redindia@red.com

Phone: +91 22 6739 0000

Hours: Monday – Friday, 10 AM – 6 PM

Map-icon 301 Vastu Prestige
Link Road, Andheri (West)
Mumbai, India 400 053

Official RED Service Center Official RED owned & operated location.


  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
Service_centers_primary_salon

Salon Films H.K. Ltd.

For Over 50 years, Salon Films has been one of Asia’s most respected multimedia entertainment companies, successfully servicing over hundreds of film and TV productions, with diverse capacities. Salon Films also provides extensive Technical Equipment Rental, Sales & Service Support to professional filmmakers across Asia. As a recent development, Salon Films has established a state-of-the-art dedicated servicing center for RED ONE in Hong Kong.

Contact Email: redcsc@salonmedia.com

Phone: +852 2764 3123
Fax: (852) 2764-3149

Hours: Monday – Friday, 9:00 AM – 6:00 PM
Saturday, 9:00 AM – 1:00 PM

Map-icon Shop 4, Ground Floor, Freder Centre
62 Sung Wong Toi Road
Hong Kong, China
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
Service_centers_primary_23magic

23 Magic Ltd.

23 Magic is the retail and SI branch of Film Magic Group. With 30 years of experience, the Group is committed to offering the best solutions on digital cinema, and workflow from production and post-production, serving major TV Commercials, Movies and Large-Venue multi-media projects across 70 countries. 23 Magic’s RED image lab in Hong Kong offers unique, hands-on experience in discovering RED products and tools.

email: info@23magic.com.hk

Phone: +852 2571-5487
Fax: +852 2512-2430

Hours: Monday – Friday, 10:00 AM – 05:00 PM
Saturday, 10:00 AM – 1:00 PM

Map-icon Shop 70, Victoria Centre
15 Watson Road, Causeway Bay
Hong Kong, China
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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Hongking Digital Co Ltd.

Our team has been working in the Chinese TVC market for a decade, and been distributing and supporting RED cameras in China for almost 5 years. We provide professional RED support localized for China and have many RED production and workflow resources we’re looking forward to sharing with you.

email: red@hongkingdigital.com

Phone: +86 021-61242078
Fax: +86 021-61242079

Hours: Monday – Friday, 9:30 AM – 4:30 PM

Map-icon Floor 1, No 29
Longhua Road 2577
Shanghai, China 200232
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
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Cheers Digital Tech Co Ltd.

Cheers Digital Technology Co Ltd is one of the largest Apple Authorized Service Partners in China with 14-years of operation. Cheers Digital provides customized end to end integrated solutions for the Post Production IT infrastructure and training. Through our partnership with RED we’ve been supporting RED products since 2009, and are proud to be the first RED Authorized Integrator.

email: red@cheersdigi.com

Phone: +86 021-51115660
Fax: +86 021-51115661

Hours: Monday – Saturday, 9:00 AM – 6:00 PM

Map-icon 4th-5th Floor, Building C
NO.700 Huangpi Rd.(S.)
Shanghai, China 200025
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
Service_centers_default_image-1

RuiSign Digital Tech Co Ltd

Shanghai RuiSign Digital Technology Co., Ltd. engages in film industry and film system integration solutions, post-production certification, and training. Our core business includes RED products, training and service. We offer a complete set of related solutions and are general agent for Scratch; agent for Apple and other film products; 4K/Stereo 3D feature film solutions, movie theater sound field design; filmmaking software and hardware construction. We aim at providing suitable filmmaking solutions and service for our customers, not just sell products

email: red@ruisign.com

Phone: +86 021-61313469
Fax: +86 021-61313470

Hours: Monday – Friday, 9:00 AM – 6:00 PM

Map-icon Unit 220, 2/F, Building No.2, Chong Yap Sands Valley Creative Park
No.988 ZhenBei Road
Shanghai, China 200333
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
Service_centers_primary_sfdf

Samy's Film and Digital

Samy’s Film and Digital Beijing is a subsidiary of Samy’s Camera Hollywood in the USA.  In business for nearly forty years, big studios and Hollywood movies all rely on Samy’s for their Motion Picture, Broadcast and photographic needs.  Involved with Red since the launch of the Red One, Samy’s was present all along in the development of Digital Cinema.  Samy’s Film and Digital Beijing is here to help you with your Red solutions.  We’ve been providing equipment and consultation to major Hollywood movies and television networks for four decades.  Let Samy’s Film and Digital bring our expertise and resources to your productions right here in China.

email: red@samysdv.com

Phone: +86 010-59204210

Hours: Monday – Friday, 9:00 AM – 6:00 PM

Map-icon 1803, Building 2, 15 XiaGuangLi
Chaoyang District
Beijing, China 100027
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
Service_centers_default_image-1

RuiSign Digital Tech Co Ltd.

Shanghai RuiSign Digital Technology Co., Ltd. engages in film industry and film system integration solutions, post-production certification, and training. Our core business includes RED products, training and service. We offer a complete set of related solutions and are general agent for Scratch; agent for Apple and other film products; 4K/Stereo 3D feature film solutions, movie theater sound field design; filmmaking software and hardware construction. We aim at providing suitable filmmaking solutions and service for our customers, not just sell products

email: red@ruisign.com

Phone: +86 010-59071992
Fax: +86 010-59071918

Hours: Monday – Friday, 9:00 AM – 6:00 PM

Map-icon Room 1307, Building C, Van Tong Centre, No 6, Chaowai Street
Chaoyang District
Beijing, China 100020
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)
Service_centers_primary_dvinside

DVInside

DVInside is the leading source for sales, support and service in digital format capture to the Korean cinema, broadcast and commercial industries. Having worked alongside Korea’s top entertainment companies and having serviced and supported hundreds of feature films, commercials and music videos, DVInside is the place for extensive technical expertise. DVInside also provides specialized equipment rental, sales and support to professional filmmakers and production companies in Korea and abroad. And as a RED reseller, we are extremely proud and excited to now fully support, service and showcase RED products in our showroom and service center in Seoul.

email: red@dvinside.com

Phone: +82 70 8659 2283
Fax: +82 2 545 2283

Hours: Monday – Friday, 9 AM – 7 PM
Saturday, 10 AM – 6 PM

Map-icon 1F 562-20 Shinsa-Dong
Gangnam-Gu
Seoul, Korea 135-890
  • RED ONE Repair Services
  • Hands On Product Demos
  • Retail Store
  • Will Call for RED.com Sales Orders
  • Direct Sales with Shipping
  • RED Data Recovery
  • Technical Support
  • Mail-in for Repair Services
  • Drop-off for Repair Services
  • RED ONE M-X Upgrade
  • EPIC Repair Services
  • Studio Services (stages, lighting, etc.)